• Preorder Definition: A preorder order allows customers to reserve products that have not yet been released to the market. This option ensures that they will receive the product once it is available.

• Availability and Release : Pre-order products are usually limited editions and exclusives. The estimated release date will be provided in the product description but may be subject to change by the manufacturer.

• Ordering Process : To place a pre-order, customers must complete the usual checkout process, including full payment for the product at the time of booking. The same payment methods are accepted as for in-stock products.

• Order Confirmation : Once the pre-order is placed, customers will receive an email confirmation with the order details and estimated delivery date.

• Cancellation Policy : Pre-orders can be cancelled and fully refunded prior to the product release date. Once the product has shipped, cancellations are not accepted.

• Shipping & Delivery: Pre-order products will be shipped as soon as they are available in our warehouse. Delivery times may vary depending on product availability and customer location.

• Updates and Notifications: Customers will receive regular updates on the status of their pre-order, including any changes to the release date. These notifications will be sent to the email address provided during purchase.

• Warranty & Returns: Pre-order products are covered by our standard 90-day warranty and returns policy. If the product is defective or damaged, customers can request an exchange or refund as per our policies.

• Exclusivity and Limitations: Since many pre-order products are limited editions, there may be restrictions on the number of units available per customer. These limitations will be clearly stated on the product page.

• Contact and Support: For any questions or assistance regarding pre-orders, customers can contact our support team via j.miguelcompanys@gmail.com

• These guidelines are designed to ensure a smooth and satisfying shopping experience for our customers interested in pre-order products. Thank you for trusting us with your exclusive purchases!